Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. We collect information in the following ways:

• Information you provide directly (account details, meeting preferences, contact information)
• Information we collect from your use of our services (usage data, device information, meeting analytics)

2. How We Use Information We Collect

We use the information to provide our services. We may also use the information we collect to improve our features and develop new ones. We practice data minimization, collecting only data necessary to provide our services. We do not use your data for advertising purposes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds: (a) Your consent when you create an account or use our services, (b) Performance of our contract with you to provide video meeting services, (c) Our legitimate interests in improving our services and ensuring security, (d) Legal obligations we must comply with.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is kept while your account is active. Meeting data is retained for 12 months for analytics and improvement purposes. You can request deletion of your data at any time.

5. Third-Party Services

We use trusted third-party services: Azure Communication Services for video calling, Stripe for payment processing, and Supabase for secure data storage. These services have their own privacy policies and security measures.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the EU/EEA. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions by the European Commission.

7. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You can exercise these rights by contacting us at privacy@talktime.now.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

9. Cookies and Tracking

We use essential cookies to provide our services and analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

10. Contact Information

For privacy-related questions or to exercise your rights, contact us at privacy@talktime.now or write to: HeapSoft GmbH, Data Protection Officer, Chännelmattstrasse 67, 3186 Düdingen.

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.